![]() ![]() ![]() ![]() “If you believe you have paid for a repair or replacement due to this issue, contact Apple regarding a refund,” the company stated. With MacBook Air owners able to have their free replacement drive up to three years after buying their machines, the company has stated that users can schedule an appointment to receive the fix via Apple retail stores, authorised Apple service providers and through Apple technical support.įor any owners who have already paid to have the issue fixed, Apple has confirmed that it will refund users the repair costs they have already splashed out. The company has released a MacBook Air Flash Storage Firmware Update 1.1 through the Mac App Store, with affected drives automatically pushing users to a problem page once the update has run. Returning to the Apple site, I see that it requires OS X 10.7.5 or OS X 10.8.3 or later. We also recommend backing up your data on a regular basis until you receive a replacement drive,” Apple has warned.Īpple has revealed that users can test their MacBook Air’s flash drive to see if their computer is affected. I downloaded this firmware update from the Apple website, but when I ran it, I got this error message: 'This software is not supported on your system' and it wouldn't even let me access the first page of the installer. “If your drive is affected, we strongly recommend that you do not install any operating system updates or new applications. The company added: “Apple or an Apple Authorized Service Provider (AASP) will replace affected flash storage drives, free of charge.”Ī problem that could affect hundreds of thousands of laptops, the newly confirmed MacBook Air problems could cause users to lose all of their data unless they regularly back-up their troubled flash drives. “ Apple has determined that certain 64GB and 128GB flash storage drives used in the previous generation of MacBook Air systems may fail,” an official statement from the Cupertino based company has announced. If your drive cannot be updated, contact AppleCare for service.Apple has issued a product recall on a range of MacBook Air models said to be affected by a faulty flash drive issue, with a trade-in scheme set up.Īffecting 64GB and 128GB MacBook Air models bought between June 2012 and June 2013, Apple has confirmed that those with affected models will be offered a free replacement for their faulty machines. Apple has discovered that a small percentage of flash storage drives in these MacBook Air models have an issue that may result in data loss. Upon successful completion, no further action is necessary. MacBook Air Flash Storage Firmware Update overview MacBook Air Flash Storage Firmware Update is recommended for MacBook Air (mid 2012) models. Run the update again allowing it to inspect your flash storage drive to install the firmware. If this happened, download the update, turn File Vault off (from the Apple menu, select System Preferences, click on Security & Privacy, click on the File Vault tab, then turn File Vault off. Note: If you applied this update on OS X Lion v10.7.5 and are using File Vault, the firmware will not update even though you saw a dialog box that told you it was successful. If your drive cannot be updated, Apple will replace it, free of charge. This update tests your drive and, in the majority of cases, installs new firmware to resolve the issue. This firmware update is recommended for MacBook Air (mid 2012) models.Īpple has discovered that a small percentage of flash storage drives in these MacBook Air models have an issue that may result in data loss. ![]()
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